Return Policy

Return Policy 

Eligibility for Returns:

  • Customers are eligible to return their purchases within 14 days from the date of delivery.

Conditions for Returns:

  1. Items must be returned in their original condition and packaging.
  2. The return must include all original accessories, manuals, and parts that came with the product.
  3. Proof of purchase (e.g., receipt or invoice) must be provided for the return to be processed.

Free Return Policy:

  • Lialoha Inc. offers a Free Return service, meaning customers will not be charged for returning the items as per the above conditions.

Process for Returns:

  1. Contact our customer service team at to initiate the return process.
  2. You will be provided with a return shipping label.
  3. Pack the item securely and attach the provided shipping label.
  4. Drop off the package at the designated shipping carrier's location.


  • Once we receive the returned item and confirm it meets our return conditions, we will process the refund.
  • Refunds will be credited to the original method of payment within a certain number of days, depending on your bank's policies.

Contact Information:

  • For any queries or assistance with returns, please contact our customer service team at